Trends in the Pharmacy Industry in 2019

Trends in the Pharmacy Industry in 2019

4 Trends Considered

We’ve recently been researching trends in the pharmacy industry in 2019-2020, and there’s some interesting information coming to light!

We’ve also been surveying some of our pharmacy manager connections on LinkedIn and a lot of what is mentioned in this “Medical Director” article entitled “6 Predictions shaping the future of pharmacy in 2019” is certainly coming up as topical.

Prominent amongst the six, we identified:

  1. Electronic prescribing
  2. Non-Contact Dispensing Systems (Robotics)
  3. Natural medicines
  4. Medical Cannabis regulation

Let’s consider these quickly in more detail:


1. Electronic Prescribing

Medical Director writes:

"Electronic prescribing will continue to gain momentum across Australia, following the Federal Government’s decision in 2018 to increase its investment in new medicines by $2.4 billion. The decision means $28.2 million will be injected into the initiative over five years from 2017–18 to 2021-2022, to upgrade the e-prescribing software system used by clinicians to prescribe medicines."

This initiative is intended to improve PBS efficiency, compliance, and drug safety, but it also has cost implications for pharmacies as they are required to implement and integrate softwares and data requirements.


2. Non-Contact Dispensing Systems (Robotics)

A recent Drug Topics article on “The Future of Pharmacy Automation,” states

"...the mechanics of medication dispensing are mind numbingly tedious, repetitive, and nearly impossible to perform without error. [but there is] a solution: Automation. Dispensing robots never get bored, never get distracted, and make far fewer mistakes than their human counterparts. And in this era of ever-shrinking prescription margins, dispensing robots free up pharmacists and technicians for more profitable clinical services that require human judgment."

The consequences of this statement are even more mind boggling for the pharmacy industry:

“Dispensing medications will eventually become fully automated using various types of robotics,” predicted Al Babbington, CEO of PrescribeWellness, a Tabula Rasa HealthCare company. “Clinical work—the education, motivations, and support that pharmacists provide to patients to enact behavioral change—will be the new foundational service.”

Robotic dispensing machinery is not cheap!   This is a classic example of where flexible and convenient equipment financing solutions can be very beneficial to the pharmacy owner.


3. Natural medicines

Quoting Medical Director again:

“the rise of patient demand for natural and alternative approaches to medicine means our healthcare system has become more agile to adapt and meet patient expectations. In fact, as early as 2000, the increased demand was recognised as something public health needed to take more seriously.”

This is most certainly a welcome trend in the medical and health-care industry.  There is now so much eveidence-based information under-pinning the value of natural solutions informed by qualified practitioners such as nutritionist and naturopaths, but often the front-line staff work in the pharmacy!

It’s not unusual now to see naturopaths or other natural health practitioners either having full-time or sessional roles within the contemporary pharmacy setting, and the shelf space devoted to supplements is growing all the time.

IOt might be time to refurbish and create your pharmacy’s own dedicated natural health section, or consulting office?


4. Medical Cannabis regulation

“In 2018, we saw an increasing interest in the use of cannabis for medical purposes, with Governments at both Commonwealth and State and Territory levels in Australia implementing a raft of legislative and policy change to allow the cultivation, manufacture, prescribing and dispensing of medicinal cannabis products for patients in Australia.”

Medical Director

This places huge demands on pharmacy staff for training in this new field as well as a sound understanding of ethical, compliance  and other considerations.


The pharmacy industry is certainly undergoing more than its fair share of change currently!

For more information on these trends, please refer to our source articles:

Medical Director – 6 Predictions shaping the future of pharmacy in 2019

Drug Topics – The Future of Pharmacy Automation.

Looking To Get On Board The Fitness Franchising Boom?

Looking To Get On Board The Fitness Franchising Boom?

It’s no secret that in 2018 we are seeing Australian consumers make the move to healthier lifestyles, as a result, franchises in the fitness sector are experiencing rapid growth. However, as this growth continues the market faces potential saturation, meaning that new players are moving away from the traditional gym model in order to appeal to new niches. A prime example of this innovation is the widely successful F45 franchise.

If you’re looking to take advantage of the industry’s widespread growth, Cashflow It offers an easy path to financing equipment for your start-up gym, PT Studio, or health and fitness business. As a leader in franchise equipment financing, Cashflow It has options including business loans, rental and leasing options for your franchises equipment.

Health and fitness equipment is costly and buying your equipment outright is not always feasible. Financing your commercial health and fitness equipment is a smarter choice because it allows you to spend money on marketing, advertising and promoting your business instead, giving your business a better chance of success.


How to Obtain a Business Loan, Rent or Lease Gym Equipment for Your Franchise

Leasing or renting your gym equipment, or obtaining a business loan – paying it back over time means you will pay for your equipment with the income it generates, this makes sense given the importance of retaining your capital at the start-up or expansion phase of your business.

Whether your business needs one piece of equipment or an entire fit-out of equipment for your gym, we have a solution to suit your needs. Options available include rental, leasing or business loans with just four simple steps involved in financing your gym equipment,

Step 1 – Source the gym equipment you need from a reputable supplier in Australia.

Step 2 – Submit an online application, making your choice between gym equipment leasing, flexible rental or business loan solutions.

Step 3 – We will assess your application and have you approved, normally within 24 hours.

Step 4 – We make payment to your supplier and the equipment is delivered.


Why Finance Your Commercial Gym Equipment Through Cashflow It®

  • There are a number of options to choose from with contract terms ranging from 1 year to 5 years.
  • Leasing, renting or obtaining a business loan for your gym equipment allows you to retain your valuable capital.
  • We offer the best customer service. We’re available to you 24 hours a day, 7 days a week.
  • The application process couldn’t be simpler and usually takes just 10 minutes.  
  • We have you approved quickly – usually in 24 hours.
  • In most cases, no personal security is required.

An added benefit is the opportunity to pay out your contract and buy the equipment outright at any stage in the contract term.

If you’re looking to lease gym equipment, rent it or obtain a business loan to purchase your health and fitness equipment, we can help.

Should You Mortgage Your Home To Buy A Franchise?

By Kate Groom from Franchise Accounting & Tax

Thinking of buying a franchise? If so, you might be thinking of taking out a mortgage to finance the business. However, a mortgage isn’t the only way to finance a franchise. In this article, we take a look at the pros and cons of using your home as security for a business loan and consider some alternatives.


You can’t start a franchise without putting in your own money, but what if you don’t have cash in the bank? In this case, mortgaging your house can help you get started in business.

It’s true that some banks will lend money secured against a business but they will also expect you to invest your own money. So, unless you have cash savings, or shares, or property you can sell, you will need to unlock some of the cash tied up in your house.

A home mortgage isn’t the only source of finance for a business, but it will usually be the cheapest form of debt. Not only are the interest rates low (compared with, say, credit card debt) but the interest is often tax-deductible in the business.


A home mortgage may be an attractive form of finance for a franchise, but it’s important to consider the downsides before you rush out and refinance your home. For instance:

Loan repayments will add to the cost of operating the franchise. Each month the business will need to cover these payments from its revenue – and you won’t have the option of not making the payments if sales are not as good as you hope for.
You could be left with a debt once you leave the franchise. Let’s say you increase your mortgage by $200,000 to buy the franchise but only repay $100,000 before you exit the business. You now have more mortgage debt than you started out with but no business income to finance this extra loan.
And the big one people tend to be concerned about … if things don’t go well, you might have to sell your house.

If you can’t afford your mortgage payments you may have to sell your home in order to repay the loan. This is as true for a business owner as for someone who is an employee. However, a business owner may find ‘crunch time’ comes sooner. Here’s why:

If you lose your job, your first option is to find another one so you can keep paying the mortgage.

But when you own a franchise it’s not so easy to find another source of income. If you can’t afford the mortgage payments you can’t simply get another job. If the business can’t be improved or readily sold, you may need to sell your house to reduce the burden of debt.


Mortgage finance may be the obvious option but it isn’t the only way to finance your franchise. In fact, the best option may be to use several different sources of finance.

In our experience there are four common sources of finance for a franchise:

Cash. By this I mean money you have saved up to invest in a business. This might be unfashionable, but it certainly reduces the financial burden on your business.

Money from a family member.

Asset finance. Several finance companies will provide finance to lease equipment or franchise fitouts. This can be a very good option.

A small unsecured loan or a credit card.

Given the risks associated with mortgage finance, a blended approach might be a very good way to go. It may take a little time to put together a blend of finance sources, but this approach can give your business a sound financial footing and help protect your home.

Kate Groom is Client Solutions Director at Franchise Accounting & Tax: Australia’s first specialist accounting firm for franchises. This article was written by Kate and first published on

How to become a Multi-Site Franchisee

By Rachel Kurzyp

Your first franchise is booming and you’re now looking to become a multi-site franchisee, but where do you find the capital to fund your second site? And how do you ensure you don’t miss opportunities to expand your franchise?


If you’re a successful franchisee looking to expand your brand by taking on another site, there are some preparations you must do before lenders will consider funding your future business. In terms of timing, it is important to have the first store running efficiently and profitably, according to Cashflow It Managing Director, James Scurr, as lenders will want evidence that you have a proven track record with your first store before taking on additional sites.

“Having an accountant prepare your financials to ensure they demonstrate a healthy profit will go a long way in securing funding for a second or third site”, says James. “This not only shows your ability to successfully run a business, but the profit derived from the existing store will help the lender assess the serviceability of the proposed lend on the second store”.

Often franchisees use all their available capital to fund their first store. This means they may miss out on opportunities to expand and become a multi-site franchisee. One way to ensure you can take advantage of opportunities when they become available is to have access to capital.

“At Cashflow It, we fund the fit-out and equipment costs for greenfield sites and we can also free up capital by funding the used equipment in the original store”, explains James. “We can also assist you by offering a sale and lease back of the original equipment to help free up important capital”.

Another viable option for franchisees is to have their franchise system accredited. “We have an accreditation program for franchise brands where franchisees are “pre-approved” for funding”, says James. “This approval is based on a per-store basis rather than per individual. So, a franchisee can have guaranteed access to funding multiple stores simply by completing an application form and providing a copy of their driver’s license”.

One of the benefits of using a specialised financial lender like Cashflow It is that many finance products offered are 100 percent tax deductible and are ‘off balance sheet’. “This is different from many other lender products where only the interest portion of the repayments can be considered a tax deduction”, explains James.

“The idea of multi-site ownership is that revenue and profit increase, which also means that the amount of tax paid also increases. But by funding your assets with Cashflow It, you can reduce the amount of tax paid”. The same goes for using funding ‘off balance sheet’. “By not displaying the finance on your balance sheet, franchisees will still have the ability to borrow from lenders”, says James.


How to Buy a Franchise With No Money

By Noha Shaheed – Journalist, Cirrus Media

Falling short of the capital investment required for a franchise is often a dream killer for buyers. But does it need to be? We explore how you can buy a franchise with little or no money in hand.

When seeking finance, review your options and stress test the numbers.

While an individual’s suitability for a franchise model can be a deal breaker, more often than not, the capital investment required to buy-in can also be the culprit. Most hospitality franchises alone come with a six-digit upfront price tag.

So can you buy a franchise if you have no money in the bank?

James Scurr, managing director at Cashflow It Group says it can be done, but isn’t really looked favourably upon.

“We refer to ‘hurt money’,” this is normally cash savings contributed by the franchisee to the set-up of the business.

“If a franchisee has no capital ‘at risk’ in the business then it is too easy to walk away from the business if things get tough.”

Darryn McAuliffe, CEO of FRANdata Australia says that it’s almost impossible to buy a franchise with no money.

“Apart from the right to carry on a business using the franchise ‘system’, initial franchise fees are generally required to offset the costs of recruitment for a franchisor and initial training of the new franchisee,” he explains.

However, potential buyers who have some capital, but not enough for the full cost of the initial investment may be able to get around it.

Scurr says it is not uncommon for someone who has some savings to contribute to work with a bank or lender for the remaining money.

And there are processes in place for this type of finance.

“The acquisition can be sometimes be completed by borrowing against other assets or the equipment of the business,” says McAuliffe.

“A number of brands also have formal lending programmes in place with banks and other lenders which allows borrowing against the value of the franchise business.”


So is it a good idea to seek finance for a franchise?

This could depend on the individual.

Scurr comes from a background as a franchisee in the hospitality space, and he understands the importance of using finance to ensure there was enough capital to grow the business.

In his view, using every cent he had to pay the initial investment would not leave enough for the expenses required in the first three to six months of operating the business.

“Also, the tax benefits associated with finance in business are a great bonus,” he adds.

And it’s important to know what you’re getting into if you choose to seek finance.

“It is essential that applicants fully understand the terms of any finance being provided and are realistic in the planning they undertake to ensure those obligations can be comfortably met,” says McAuliffe.

“Lack of capital is a key cause of small business failure and potential buyers should take great care before trying to enter into a franchise arrangement with insufficient capital,” he advises.

Revise your expectations
If your funds are severely limited it’s worth considering if another option would be more suitable – holding off an investment until you have the money to hand or choosing a minimal-cost franchise option for instance.

If you decide to go ahead, it’s important to be realistic about expectations when seeking finance options. These include taking a small bank loan or family funds. Some brands have pathways to attaining finance.

Bakers Delight offers a Kick Start franchise program.

“The barrier which many of our prospective Gen Y franchisees face is access to finance, both for training and to purchase or lease a bakery,” says Julia Hewagama, franchise recruitment manager.

“To overcome this finance barrier and to support our network talent we introduced the Kick Start Franchise Program which is an internal pathway to franchise ownership.”

The program covers the same modules that external candidates complete, however, it allows for the trainees to maintain their full time employment within our network, whilst completing the program over a longer duration of time, typically between six to 12 months.

The program also requires a financial commitment from the Kick Start trainee which is held as a deposit and upon successful completion of the program the deposit goes towards their bakery purchase. However, Bakers Delight does look at their candidates’ financial capabilities before starting the program to ensure that upon completion, they have the minimum finance required for working capital.

And if candidates don’t have enough finance after the program?

“They may be in a position to lease a bakery from a multi-site operator’s portfolio at the end of the program,” explains Hewagama.


What you need to take away


  • Going into a business under-capitalised is a risk, so be realistic about your cashflow projections, review your options and stress test the numbers.
  • If it is more suitable for you to have the capital investment in hand, working as an employee of a brand where you would like to buy a franchise may be an option.


Why Spend Your Hard Earned Capital – Refurbishment Finance

Cashflow It Refurbishment Finance

Imagine: You completed your Due Diligence, all agreements were signed and you were given the keys to your franchise outlet. You’re now living the Australian dream and earning an income from it at the same time. Then, you receive notice that you need to complete a store refurbishment, with the costs to be paid by yourself.

Refurbishing your store is a fact of life in franchising. Whether it’s required under your franchise agreement or under the lease of your premises it typically occurs every 5 to 7 years. The stress and downtime of a store refurbishment is enough to put most franchisees off, however the end result can be a great looking store for you, your staff and your customers to enjoy, not to mention the financial benefits – whilst a new vibrant looking store can enjoy improved sales, the real harm of not refurbishing is the lower sales that old, outdated looking stores suffer. Some research suggests the opportunity cost can be between 20 – 30% of sales.

Cashflow It offers competitive, fast and unique solutions for franchisees to access the finance they need to buy equipment, fund fitouts and refurbishments and to acquire new or existing stores.

How Does Cashflow It Work?

Cashflow It can get the commercial equipment you need for your franchise, you simply find and choose the equipment you need from any Australian equipment supplier.

Apply online and you can then choose which equipment finance solution is right for you – a flexible rental, a fixed term lease or a business loan.

Rental: This is the most flexible business finance option available and provides funding for new or used equipment, fitouts, store refurbishments, custom equipment and franchise business re-sales. With a short 12 or 24 month minimum term, you have the ability to change your requirements without being locked into a long term contract and you can purchase the equipment at any time.

Lease: If you don’t need all of the flexibility of a rental solution and just want to own your equipment over a fixed term, then the lease solution may be for you. Providing funding for new or used equipment, fitouts, store refurbishments, custom equipment and franchise business re-sales, you can choose your preferred finance term from 3, 4 or 5 years and have the confidence of knowing you will own the assets at the end of the term.

Cashflow It Accredited franchise systems can offer additional benefits to their franchisees including access to pre-approved equipment finance for all current and prospective franchisees and more competitive rates across both rental and lease solutions.

Thorn Group Partnership

After launching almost two years ago Cashflow It has recently formed a new partnership with financial services company, Thorn Group Ltd.

Cashflow It still operates as an independent small business with a sole focus on the franchise sector but now with the resources and backing of a large public company.

An ASX 200 company with more than 80 years in the finance industry, Thorn Group is a leading Australian provider of financial services, meeting the needs of niche consumer and commercial markets.

Thorn Equipment Finance general manager Matt Ingram sits alongside Cashflow It founder and managing director James Scurr on the franchise funding specialist board.

Highlighting what the partnership means for the franchise market James says, “Due to the significant capital resources we now have, Cashflow It has expanded the financial solutions it can offer franchisors and franchisees.”

The partnership came about because Thorn had previously attempted to enter into franchise funding space. “Thorn Group recognised that this is our niche, and could see the relationships we have established. We have unlimited capital and can afford to do more flexible and more traditional loans and mortgages, catering for what the franchisee needs and want.”

“We can now fund franchisees for things we wouldn’t before because there was no equipment involved.” James said.

Proud of the simplicity of the funding process, James finishes, “Every week we get franchisees saying to us, ‘why are you so much easier to deal with?’ We know that it’s because we only focus on the franchise sector and we have the experience, capability and a very good understanding of franchise systems.”

Why Cashflow It?

You are four simple steps away from the business funding and equipment you need:
1. Submit an online application at;
2. Provide a quote or invoice for the equipment you need;
3. Contracts are raised and emailed to you; and
4. Your equipment supplier is paid and the goods are delivered.

Join the list of happy Cashflow It clients including franchisees from Plus Fitness, IGA and Go Sushi and experience the Cashflow It difference yourself.

This article was written for Business Franchise Magazine. Download the article here.

Cashflow It partners with ASX listed Thorn Group Ltd

Franchise equipment funding specialist Cashflow It is entering the franchise funding market after forming a partnership with financial services company, Thorn Group Ltd.

Cashflow It will still operate as an independent small business with a sole focus on the franchise sector but with the resources and backing of a large public company.

Thorn Group is a leading Australian provider of financial services, meeting the needs of niche consumer and commercial markets. It is an ASX 200 company with more than 80 years in the finance industry.

Thorn Equipment Finance general manager Matt Ingram will sit alongside Cashflow It founder and managing director James Scurr on the franchise fund specialist board.

Scurr highlighted what the partnership means for the franchise market.

“Due to the significant capital resources we now have, Cashflow It has expanded the financial solutions it can offer franchisors and franchisees.”

Traditionally Cashflow It specialised in equipment finance through rentals, leases and chattel mortgages, funding new equipment, used equipment, fit-outs, store refurbishments, re-financing, and national equipment roll outs.

The tie-up came about because Thorn had previously tried to get into franchise funding space, Scurr said. “The company saw that’s our niche, and saw the established relationships we have.”

“Previously capital was always in short supply, now we have unlimited capital and can afford to do more flexible and more traditional loans and mortgages.

“We can cater for what the franchisee wants,” Scurr said.

And that might just be a simple business loan.

“We can fund franchisees for things we wouldn’t before because there was no equipment involved.”

And Scurr prides himself on the simplicity of the funding process.

“Every week we get franchisees saying to us, why are you so much easier to deal with?

“It’s because we only focus on the franchise sector and we have excellent knowledge on a large number of franchise groups.”


Funding A Franchise Facelift

Funding A Franchise Facelift

At the end of a franchise term or lease, it is common for a business to undergo a refurbishment. This is to ensure the franchise brand is represented in the best way and keeps shopping centre managers happy as well. Franchise Buyer speaks to Cashflow It® director James Scurr about finance options when it comes to refurbishing your franchise.

Franchises typically undergo a refurbishment when a lease or franchise term expires, which is usually between 5 and 7 years. This can be anything from a coat of paint to a complete fitout, as franchisors continually upgrade their image. While this can be beneficial for a franchisee, it can also be costly, and according to Cashflow It® director James Scurr, it is important to do your research before signing up for finance. “When a refurbishment is approaching, franchisees need to consider how they are going to fund the cost,” James says. “The most obvious ways to do this would be using the business’s cash reserves or cashflow, applying for a bank loan or using other funders who specialise in franchise equipment and fitout finance. Or, it may be a mix or variation of all of these options.”

Franchisees need to account for the cost refurbishments throughout the term of the lease, according to James, who says it is unusual for franchisors to fund the refurbishment themselves. “Nearly every franchise agreement I have ever seen has a provision for the franchisee to undertake a refurbishment at some point in time,” he says. “This is a cost that the franchisee needs to budget for, as it would be very unusual for a franchisor or landlord to contribute to the refurbishment cost. Although I have worked with a client before, where a small sum was being contributed to the refurbishment by the franchisor, this is definitely not the norm.” James says that while turning to a bank to finance, a refurbishment may be common; it has positives and negatives.

“In a lot of instances, a bank may be able to offer the best interest rate, but the rate is just one consideration you should assess when looking at your options,” he says. “It’s no good getting a loan for the lowest possible rate on a product that doesn’t suit your business’s circumstances.” “Like any application for finance with a bank, be ready to provide a lot of supporting information for your loan to be assessed. I see many clients coming through my business for the simple reason that they see the requirements of their bank as too onerous, and they just want a fast, simple solution.”

“If you are looking for funding for a franchise refurbishment, then chances are you previously had a bank loan to fund the initial purchase. If this is the case, then it is probably paid out or close to being paid out in line with your lease or franchise agreement renewal.”

“Some franchisees may feel a little relief that their home is no longer on the line as security for the bank. Other specialist equipment and fitout funders may not require you to put your home up as collateral, so this may be a more appealing option for franchisees.” However, interest rates and security are not the only two factors to consider when researching finance options, says

“Franchisees need to choose a funding solution that best suits their needs. They need to take a number of factors into consideration like if and when they plan to sell the business,
tax advantages of the different types of funding products, profitability of their business and flexibility of the various funding products, to name a few,” he says. “For example, an instalment loan from your bank may offer the lowest repayment, but its tax advantages are limited when compared to, say, a rental or operating lease where typically the entire repayment is a 100% tax deductible expense of the business.”

“Similarly, if you are considering selling your business in the near future, then you may want a more flexible product that can easily be assigned to your prospective buyer. This can even assist in selling the business by offering the prospective franchise an avenue for taking over the contract, hence reducing the amount of capital they may need to come up to purchase the business.”

“There are lots of scenarios to consider, so my suggestion would be to call a few funders to get quotes and information on the products offered, and then if you feel you need a better
understanding of the options, then speak with your accountant.”

Click here to view this article in the Franchise Buyer online magazine.

James Scurr Article Bio

Franchise Operations Conference Signals a New Era in Collaboration


Cashflow It is proud to be event sponsors for the Franchise Relationships Institute Franchise Operations Conference next week in Melbourne.

Australia’s first national conference dedicated to improving the performance of franchise operations professionals will be held at the Pullman Hotel, Albert Park, Victoria, on Thursday, 7th May 2015.

Hosted by the Franchise Relationships Institute (FRI), the theme for the National Franchise Operations Conference is “Making a Difference”. The content for the one-day Conference has been created in response to FRI’s research with Australia’s most successful franchise systems; as well as from results generated by a Field Manager Performance Study, exploring franchisees’ feedback about their operational support.

This research has revealed there is an appetite in the Australian franchising sector for an event where people who support franchisees can come together to share their challenges and best practice strategies.

In response to this need for more collaboration, the conference program has been developed by a “Think Tank” of experienced franchise professionals from a range of industries and leading brands such as Boost Juice, The Athletes Foot, Snooze, Battery World, Poolwerx and Hello World.
The conference will address the practical issues facing franchise operations professionals in a well-organised, fast paced program of interactive learning, peer sharing, expert advice and cutting edge research.

Through its work with hundreds of franchise networks, FRI has also discovered the retention and development of operations teams is a consistent priority. Senior franchise executives report that high calibre operations people with the right mix of skills are hard to find. Most executives acknowledge that, as the cost of recruitment is high, it makes sense to develop and retain their existing people.

The skills needed to deliver business value to franchisees are broad, and most operations professionals learn negotiation, finance, training, marketing, coaching and industry specific knowledge in an ad hoc manner, or through on-job trial and error. The Conference offers a timely and cost-effective way to improve these skills.

Helping franchisors and franchisees create profitable partnerships The Franchise Relationships Institute was established to help franchisees and franchisors create profitable partnerships and founder, Greg Nathan, sees the Conference as the epitome of FRI’s mission.

“The reason for this special Conference is we want to have a collaborative approach with other thought leaders and franchise professionals who care about the franchise sector and who want to help franchisees become more successful,” says Greg.

“Franchise operation professionals have one of the most challenging roles in the franchise sector. Most of these people deliver over and above the call of duty to help their franchisees to succeed. The National Franchise Operations Conference is designed to give them something back, particularly practical tools, new ideas and the inspiration to keep doing what they do.”

Over 20 subject matter experts and franchising mentors will be presenting and facilitating sessions throughout the day on topics to do with coaching, financial management, facilitation, local marketing, digital strategies, influencing skills and resilience.

Greg Nathan says response to the program has been overwhelmingly positive. “Many franchisor executives are saying it’s about time there was an event that addresses the practical issues faced by their operations people. We’re expecting a sell-out event.”

Full Conference information and online registration can be found at

Top Tips for Getting Your Small Business Finance Approved

You did your research, and you are now convinced that this franchise is the right franchise opportunity for you. You have assessed your working capital and realized that you need to maximize your cash flow. So now it’s time to apply for small business finance and get pre-approved. You will initially need to complete an application form and sign legal documents when you apply for a franchise loan — this is the paperwork stage and your chances of success are much greater if you come prepared!

It is important to collect all the necessary information and prepare the requested documents to make sure that your application is complete. Failure to complete the requirements may delay the application process and affect the overall operations of your franchise business. If you are not comfortable preparing this information yourself, you should consult your accountant or engage the services of a finance broker.


Here is a list of some of the typical documents you will need to prepare to present to your small business finance provider:

A fully completed and signed application form. Indicate the details of your franchise business information, ABN, business operations, franchise/license agreements, working capital, etc. You may also be required to sign a consent or privacy agreement and provide a statement of assets and liabilities.

Your business plan. Don’t underestimate the importance of a business plan with lenders. Make sure it is in an easy to read format and get to the point. A long business plan doesn’t mean it is better than a short but to the point plan. State your goals as well as your business strategies. Include your timelines, business objectives, financial projections and performance metrics. Discuss also your initiatives and approach to achieving your goals. Mention your action plans on products, pricing, staff, advertising and marketing, and sales and distribution. You could include a SWOT analysis. There are actually many templates online that you can use to help you put your own business plan together.

Your cash flow forecast. Prepare at least a 12-month projection of your profitability and cash flow. Lenders ideally like to see 3 years, but 12 months is a minimum. You should also ensure that that your forecasts include the repayments of the franchise loan so that lenders can see how the business can service the loan. You may need the help of your accountant on this requirement.

Your tax returns. Lenders may request either personal tax returns or if you are already in business or franchise, they may ask for your business tax returns. Submit this document to help assist your loan provider in verifying your income.

Contracts, deeds, and agreements. This includes the lease for space as appropriate for your franchise and credit agreements with the suppliers and vendors of your franchisor.

This list is not exhaustive and there may well be other documents or details your franchise loan provider may require to support your application.

The loan approval and release of credit depends on the time it takes for the loan provider to process your application, so if you can make it easy for them by providing all of the information then you should expect a faster decision.


Cashflow It®

Cashflow It®, is a specialist franchise equipment finance company and the only equipment-funder focused solely on the Australian franchise industry. Cashflow It® can fund just a single piece of equipment through to an entire fit-out for your new franchise. By using Cashflow It® you do not take on any asset risk. You have flexible options to pay out the contract whenever you like and purchase the equipment or you could return the equipment if it is not quite right for your franchise without any further obligation. Cashflow It® takes the stress out of financing your franchise equipment with a simple online application that only takes about 10 minutes to complete. For more information about Cashflow It® franchise equipment finance, visit