Skip to content

frequently asked questions

Discover answers to our most frequently asked questions in regards to the application process, banking & payments, contracts and privacy.

Application Process Questions

Simply complete the Online Application.

We can generally give you pre-approval within 24 hours of receiving your application.

Cashflow It Group can provide either asset finance or business loans for any stage of your business cycle. This may be equipment or fitout for a new or existing business, funding the purchase of an existing business or funds for the growth and cashflow of your business.

If you are unsure, just give us a call and tell us what your requirements are.

Banking & Payment Questions

Within your finance contract you will find a Direct Debit Authority. This allows the electronic transfer of your repayments from your nominated bank account to Cashflow It Group.

You will need to complete a new Direct Debit Authority. Click here to download this form now or you can access it from the Downloads page. Once you have completed the form, you can either scan it and email to [email protected] or fax it to 1300 659 675.

Please make direct deposits to the following account details: 
    Bank Name: Suncorp 
    Account Name: CFI Rentals Pty. Ltd. 
    BSB: 484-799 
    Account No: 604-400-968 
    Reference: Please use your contract number or business trading name. 
    Swift Code: METWAU4B 
Note: the swift code is generally only used for international payments.

Equipment Related Questions

The ongoing servicing, maintenance and repair of equipment is your responsibility. Don’t forget that all new equipment comes with a minimum 12 month manufacturers warranty.

In the first instance, you will need to call the supplier of your equipment. Check that your equipment is not still under warranty. If your equipment supplier is unable to help, please give Cashflow It Group a call and we can assist in referring you to a repairer.

Contract Related Questions

If your contract is an operating lease or a rental agreement, Cashflow It Group will email you about one month before the end of your contract term to provide you with the options available to you.

If your contract is a chattel mortgage or business loan, then your agreement will simply terminate at the end of the contract term.

If you would like to discuss your options sooner, please call our friendly Customer Service team on 1300 659 676.

Just send an email to [email protected] or call our friendly Customer Service team on 1300 659 676 who will be able to provide you with a copy of your executed contract documents.

Yes you can make additional payments and you can also pay out a contract early.

Privacy Related Questions

From 12 March 2014, the Australian Privacy Principles came into effect in Australia. You can download our Privacy Policy here – Cashflow It Privacy Policy

Grow your business

Couldn't find the answer you were looking for? Please call our 24 hour Customer Service Centre on 1300 659 676.